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Support Manager

Support Manager

Aberdeen Salary £23,595 - £29,210 Deadline: 21/09/2020

Inspire provide a wide range of services for people with learning disabilities and additional support needs throughout the North-east of Scotland. Working with the vision to empower the people we support to make life choices, our services include 24-hour support, visiting support, skills development in relation to employment, respite care and innovative day opportunities.

We are looking for a Support Manager to work across two of our services (one in Aberdeen and the other in Cults).

Responsibilities

• Work with teams and Regional Managers to meet the expectations of the people we support and ensure continuous quality improvement in relation to both internal and external standards
• Adhere to all relevant policies, procedures and legislation as well as the SSSC Codes of Practice
• Work in accordance with Inspire’s Vision, Mission and Core Values
• Work as part of the service rota (including evening and weekend work) to role model best practice, encouraging and motivating the team/s to support the participation of the people using our services in all decisions affecting their lives
• Establish positive working relationships with the Regional Manager, Support Advisors and internal departments to identify opportunities for improvements which can enhance the quality of life for people we support
• Proactively engage with families, external partners and regulators to establish reciprocal relationships
• Be the Registered Manager for the Care Inspectorate (where applicable)
• Participate in the organisation’s out of hours ‘On-Call’ service

Experience

• Experience in management
• Proven track record of developing teams and individuals
• Ability to delegate work appropriately and confidently
• Proven track record of managing budgets
• Ability to deal sensitively with change to achieve a positive outcome
• Proven track record of dealing with team and individual conduct and competency issues
• Ability to work with autonomy to agreed timescales and standards
• Ability to build the reputation of Inspire by displaying a professional approach when representing the Company, either internally or externally
• Confident communication skills (both verbal and written)
• Professional Registration as appropriate

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